Refund policy

Returns & Refunds Policy

All products are made to order specifically for each customer. As a result, we maintain a final sale policy and do not accept returns, exchanges, or refunds for reasons including change of mind, incorrect size selection, incorrect color selection, or personal preference. Customers are responsible for reviewing all product descriptions, sizing information, and order details carefully before completing their purchase.

If an order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at [your email address], including your order number and clear photographs of the item and the issue. Our team will review the request and, where the issue is confirmed to be the result of a manufacturing defect, shipping damage, or an error on our part, we may provide a replacement or another appropriate resolution.

We are unable to accept claims resulting from normal wear and tear, improper care or use, or incorrect information provided by the customer when placing the order.

This policy is subject to any rights and remedies that cannot legally be excluded under applicable consumer protection laws.