Terms of Service

Last Updated: September 17, 2026

Welcome to TheBarkClub. These Terms of Service ("Terms") govern your access to and use of TheBarkClub website, products, services, and related content. By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. General Terms

TheBarkClub reserves the right to modify, suspend, or discontinue any part of our website, products, services, or policies at any time without prior notice. We may also update these Terms from time to time. Your continued use of the website following any changes constitutes acceptance of the revised Terms.

TheBarkClub reserves the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary, including in cases of suspected fraud, abuse, unauthorized activity, or violation of these Terms.

2. Products and Product Information

TheBarkClub makes reasonable efforts to ensure that product descriptions, images, colors, pricing, measurements, and other information displayed on our website are accurate. However, slight variations may occur due to differences in screens, lighting, manufacturing processes, materials, or product batches.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

Product availability is not guaranteed. TheBarkClub reserves the right to discontinue or modify products at any time.

3. Made-to-Order Products

Our products may be produced specifically after an order is placed. Once an order enters production, changes or cancellations may not be possible.

By placing an order, you acknowledge that production may begin shortly after payment is received.

4. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products. An order confirmation does not necessarily constitute our final acceptance of the order.

TheBarkClub reserves the right to accept, decline, limit, or cancel any order at our discretion where permitted by applicable law.

This may include situations involving suspected fraudulent activity, unauthorized payment activity, incorrect pricing or product information, product unavailability, technical errors, duplicate or unusually large orders, or violations of these Terms.

If we cancel an order after payment has been processed, any legally required refund will be issued using the original payment method.

5. Pricing and Payment

All prices displayed on our website are subject to change without notice.

You agree to provide accurate and complete billing and payment information. You authorize TheBarkClub and our third-party payment processors to charge the payment method associated with your order for all applicable amounts.

Taxes, duties, customs charges, and other applicable fees may apply depending on the destination of your order. Unless expressly stated otherwise, such charges are the responsibility of the customer where legally permitted.

6. Shipping and Delivery

We provide estimated production and delivery times for informational purposes only. Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

TheBarkClub is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs processing, weather, natural disasters, strikes, government actions, transportation disruptions, or other unforeseen circumstances.

Customers are responsible for providing accurate shipping information. TheBarkClub is not responsible for orders shipped to an incorrect address supplied by the customer.

Once an order has been delivered to the shipping address provided at checkout, responsibility for the package may transfer to the customer, subject to applicable law and the policies of the applicable carrier.

7. Returns, Exchanges, and Refunds

All sales are final except where otherwise required by applicable law or where an order is confirmed to have arrived damaged, defective, or incorrect.

TheBarkClub does not accept returns or exchanges for change of mind, incorrect size selection, incorrect color selection, or personal preference.

Any eligible claim must be submitted within the period specified in our Returns & Refunds Policy and must include sufficient information and photographic evidence for us to evaluate the issue.

TheBarkClub reserves the right to investigate claims and determine the appropriate resolution in accordance with applicable law.

8. Chargebacks and Payment Disputes

Before initiating a payment dispute or chargeback, customers are encouraged to contact TheBarkClub so that we may attempt to resolve the issue.

Unauthorized or fraudulent chargebacks may be investigated and may result in restrictions on future purchases where permitted by law.

Nothing in this section limits any rights a customer may have under applicable payment-network rules or consumer protection laws.

9. Intellectual Property

All content appearing on TheBarkClub's website, including but not limited to logos, trademarks, brand names, graphics, artwork, designs, photographs, product descriptions, text, videos, and other materials, is owned by or licensed to TheBarkClub unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, publish, display, transmit, or commercially exploit our intellectual property without prior written authorization from TheBarkClub.

Unauthorized use of our intellectual property may result in legal action where appropriate.

10. User Conduct

You agree not to use TheBarkClub's website for unlawful, fraudulent, abusive, or unauthorized purposes.

You may not:

• Attempt to gain unauthorized access to our website or systems

• Interfere with website security or functionality

• Introduce malicious code or harmful software

• Scrape, copy, or systematically collect website content without authorization

• Use our website to commit fraud

• Impersonate another person or business

• Submit false or misleading information

• Abuse promotions, discounts, or referral programs

• Use our services to violate applicable laws

• Attempt to circumvent security or access restrictions

TheBarkClub reserves the right to suspend or terminate access to users who violate these requirements.

11. Customer-Submitted Content

If you submit reviews, photographs, comments, feedback, suggestions, or other content to TheBarkClub, you represent that you have the necessary rights to provide that content and that it does not violate the rights of another person.

By submitting content, you grant TheBarkClub a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and distribute that content for legitimate business, marketing, promotional, and operational purposes, subject to applicable law.

TheBarkClub reserves the right to remove content that we believe violates these Terms or applicable law.

12. Third-Party Services

Our website may use third-party services, applications, payment processors, shipping providers, advertising platforms, analytics providers, and other external services.

TheBarkClub is not responsible for the independent actions, policies, availability, security, or performance of third-party services.

Your use of third-party services may also be subject to their own terms and privacy policies.

13. Third-Party Links

Our website may contain links to websites operated by third parties. These links are provided for convenience only.

TheBarkClub does not control or endorse third-party websites and is not responsible for their content, availability, security, products, services, or policies.

Accessing third-party websites is done at your own risk.

14. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis.

TheBarkClub does not guarantee that:

• The website will always be available or uninterrupted

• The website will be free from errors or defects

• Information on the website will always be complete or current

• The website will be free from viruses or other harmful components

• Every product will remain available indefinitely

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot legally be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by applicable law, TheBarkClub and its owners, operators, employees, contractors, affiliates, suppliers, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or relating to your use of our website, products, or services.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

16. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless TheBarkClub, its owners, employees, contractors, affiliates, suppliers, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

• Your violation of these Terms

• Your misuse of our website or services

• Your violation of applicable law

• Your violation of another person's rights

• Information or content you submit to us

17. Fraud and Abuse

TheBarkClub takes fraud, payment abuse, promotional abuse, and other forms of misuse seriously.

We reserve the right to investigate suspicious activity and take appropriate action, including cancelling orders, restricting accounts, limiting purchases, or reporting suspected unlawful activity to appropriate parties where permitted or required by law.

18. Privacy

Your use of TheBarkClub's website is also subject to our Privacy Policy.

By using our website, you acknowledge that information may be collected, processed, stored, and used as desc